Shipping & Handling

Orders are processed and shipped Monday through Friday during business hours (9am-5:00pm EST). Please allow 2 to 5 business days for your order to be processed. Your shipping time will depend on the selected shipping option. Orders placed on weekends or holidays will be processed the following business day. If this is a rush order contact me for assistance.


USPS Holidays

Packages do not ship via US Post on these days
December 31 - New Year’s Day
January 17 - Martin Luther King Jr Day
February 21 - President’s Day
May 30 - Memorial Day
June 19 - Juneteenth National Independence Day
July 4 - Independence Day
September 5 - Labor Day
October 10 - Indigenous Peoples’ Day
November 11 - Veterans Day
November 24 - Thanksgiving Day
December 25 - Christmas Day

Shipping & Handling Charges

Your shipping fee may be over charged - Shipping costs are based on weight and size of the items in each order. Because of the limitations of the website's shipping calculator, some order combinations can cause excessive charges. Once the order is fulfilled and actual charges are tallied, the excess fees are refunded.

Large orders
When ordering many supplies, like placing large class or workshop orders, it might be easier to contact me by email so as to avoid excessive shipping charges. If you anticipate such an order, just email a list of the items you want to order, their quantities, and your address. I will send you an invoice which will also allow online payment.

International Orders

Colophon does ship internationally, but currently all orders are done by invoice. Please email me with the list of items (including quantities) you would like to order as well as your address. An invoice will be sent and payments can be made with a credit card or through PayPal.




Damaged Packages

In the event that something arrives damaged, please keep the damaged goods AND packaging and contact me right away.




Reusing Supplies

Efforts are made to reduce the amount of waste in the shipping process by reusing materials, like clean newspaper, bubble wrap, and boxes whenever possible. Materials are chosen so that the contents arrive safely.